Delivery & Return
🟦 Delivery Options Overview
At linen-squid-695442.hostingersite.com, we ensure that your delivery experience is smooth, reliable, and tailored to your needs, whether you're ordering a personalized gift, professional printing, or exhibition setup.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Receive your order
📦 Delivery Policy
Orders are processed within 1 to 15 business days. Delivery is available within and outside Jeddah according to a specific timeline based on the type of order. You will be contacted after order confirmation to determine the shipping company and the delivery and installation costs, if applicable. Additional fees apply for delivery to upper floors. We use reliable shipping companies to ensure safe and speedy delivery.
🔁 Return and Exchange Policy
Since most of our products are custom-made, our return policy is limited to defective or manufacturing defects:
Customized or approved products cannot be returned.
Returns are accepted within 48 hours of receipt in the event of a glaring defect.
Products must be in their original condition and unused.
To initiate a return request, contact us via WhatsApp at +966595959434 or by emailing support@linen-squid-695442.hostingersite.com.
Refunds will be processed within 14 to 21 business days using the same payment method. Exchanges are only available for defective or non-manufacturing damage.
Person authorized by the customer must be present to receive and sign for the order, especially in cases involving large-sized products or installation services. If no complaint or comment is submitted within a maximum of (48) hours from the delivery date, the order is deemed received and implicitly accepted by the customer, and no compensation or modification is permitted after this period.
To ensure a hassle-free return experience, we are here to assist you every step of the way through the returns process.
For any inquiries or support, please feel free to contact our customer service.
💬 Need help?
Uplit's customer service team is always available to support you and answer your questions regarding delivery, returns, or any other details. Please feel free to contact us.
FAQs
Once your order has shipped, you'll receive a confirmation message with a tracking number and tracking link. You can always check your order status through your account or contact us directly.
No, delivery is not available on public holidays. Orders will be shipped on the first business day following the holiday.
Yes, we deliver to all zip codes within the Kingdom of Saudi Arabia and the Gulf countries through our authorized shipping partners.
Next-day delivery is only available on certain products, subject to availability. Details will be provided upon order completion.
It is preferable to have someone present to receive and sign for the order, especially for large orders or those involving installation.
If a complaint is not filed within 48 hours of delivery, the order will be considered received and finally approved.
